Add what3words at Checkout to Collect Precise Delivery Locations
Vinculum adds what3words to make front door deliveries seamless. Vinculum Group is the first OMS/WMS in India to have enabled the global address-technology of what3words. Enabling Vinculum to receive a what3words address and pass it directly to last mile delivery partners means that customers can provide extremely accurate delivery locations such as home entrances, door steps, and receive their parcels first time, every time.
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How what3words Works
- what3words is an easy way to identify precise locations
- Every 3 metre square in the world has been given a unique combination of three random words: a what3words address
- what3words addresses are easy to say and share, and are as accurate as GPS coordinates
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Key Benefits
Easy Integration
what3words have plugins from all leading e-commerce carts like ShopifyPlus, WooCommerce, Open Cart, Magento.
Improve Customer Satisfaction
Customers can decide exactly where they want their packages delivered. Deliveries are highly reliable and accurate as couriers know exactly where to go, with no need to call for directions.
More Efficient Operations
Packages find their destination first time every time — reducing time to deliver and distances traveled, reduced navigation calls.
Cash-On-Delivery Service
Ninja Van provides COD service when you need to collect payments from your customers.
3 Delivery Attempts
Additional two times free-delivery attempts. Reschedule another delivery if customer not available.
Free Notification
Ninja Van will send Email & SMS notifications for free during delivery & pickup.
FAQs
Which delivery companies accept what3words?
Many couriers and logistics businesses around the world are delivering more efficiently with what3words, including DPD, DHL, Aramex and Evri (formerly Hermes). If your chosen carrier doesn’t use what3words addresses yet, we still encourage you to add a what3words address field to your checkout page.
There is no plugin for my platform, can I still add what3words to my checkout page?
Yes, as long as your e-commerce platform allows for customization of your checkout page. This simply involves adding a script and an HTML element to the page.
Alternatively, you can ask customers to enter their what3words address in the ‘Delivery instructions/additional information’ field at checkout. In this case we recommend adding the following text: ‘Add any additional information for the driver, or a what3words address’. Please note that addresses entered in this way will not be verified by our AutoSuggest technology, so we recommend a full integration for best results.
How do my customers find their what3words address?
Many people already know the what3words address of their front door, so are prepared to enter it, just like they would a street address.
If they don’t know it yet, they can use the online map at what3words.com or the free what3words app. They should first search their street address, then select the exact 3 metre square of their delivery location – usually a building entrance or delivery bay.
Your social media and newsletters are a great place to encourage customers to find their what3words address, and use it when placing their next order.
What are the benefits of adding a what3words address field to my checkout?
Adding a what3words address at checkout enables you to collect very precise delivery locations from customers. This makes it easier for couriers to find the exact location, and can reduce delivery times by up to 30%. It also reduces lost parcels, and time-consuming phone calls from drivers asking for directions. In summary, what3words saves e-commerce and delivery companies time and money, and it enables a better customer experience.
