Global Customer Service Provider for eCommerce to Provide The Best Customer Experience using AI+Human

Delight your consumers with Syrow’s Omnichannel Customer support at all touchpoints like Phone, Email, Chat, WhatsApp etc.


Syrow Advantage

  • AI+Human powered Omni-Channel platform
  • Integration with popular CRMs like FreshDesk, Zoho, Salesforce, Hubspot, etc.
  • Futuristic dashboard to access calls, Email, Tickets & Chat details in Real-Time
  • Flexible Pay-for-utilisation model to support lowest to highest call volumes

Key Benefits

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24*7 AI+Human customer support round the clock on all channels

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Pay-as-you-go model with no contracts with experienced work force with domain specific knowledge

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Pay only for the utilization and avoid paying for unused time

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Multi-Lingual support covering most of the Indian languages

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Easy upgrade and downgrade option for season dependent business

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Technology and leadership team included in the package


What are the various services Syrow provides?

Inbound support, Semi-voice support and Telecalling with professional customer handling using excellent written and verbal communication

What are the key advantages of Syrow’s Tele-calling services?

Well trained executives will be deployed, and we adjust the dialing period to the best suitable time to reach your customers for Telemarketing, Pre-Sales, Appointment Settings, Feedback Collection, reach out real-time leads through digital marketing etc.

What is the Onboarding Process?

Choose suitable package as per utilization and sign-up. Schedule a knowledge transfer session and train the trainer, who in-turn trains the team and setup necessary tech integrations. Daily review to streamline the process within next few days and later on weekly review meetings to establish smooth coordination.

About Vinculum

Vinculum is a market leader in omnichannel retailing, working with brands and retailers to help them scale their revenues across multiple sales channels faster. This is undertaken through multiple solutions covering automated listing, order management, inventory management, fulfillment, product information management and category-wise insights.

  • Automated listing to global sales channels
  • Manage orders, inventory and fulfillment from one single system
  • Ready integration with frontends, marketplaces, financial systems and logistics players globally
  • Online-offline-online transformation for omnichannel experience