Take the hassle out of your parcel
Use Ninja Van integrated with Vinculum’s full stack eCommerce solution to enjoy hassle-free delivery with the leading courier company in Malaysia and across Southeast Asia. Whether it’s parcel collection or home delivery in Malaysia, we make life easier for both shippers and recipients.
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How Ninja Van Works
- Create an account - Get started in less than 5 minutes
- Send parcels - Call for a pick-up or drop them off
- Track parcels - Track you parcels in real-time
Key Benefits
Deliver Anywhere in Malaysia
Ninja Van has an 100% coverage in Malaysia. You can send your parcel to any corner of the country.
Same-Day Delivery
Ninja Van not only provides same day delivery, but they also provide express delivery option for you.
Fair Price for Every Businesses
Pay at an affordable price to enjoy the best services with a variety of delivery/pickup options
Cash-On-Delivery Service
Ninja Van provides COD service when you need to collect payments from your customers.
3 Delivery Attempts
Additional two times free-delivery attempts. Reschedule another delivery if customer not available.
Free Notification
Ninja Van will send Email & SMS notifications for free during delivery & pickup.
FAQs
How do I know my order is confirmed?
You will receive an email & SMS confirmation when you've successfully placed your order. You will also get a confirmation call from our customer care executive. After the order is picked from our courier partner you will get your order tracking information from the 'My Orders' section on your Wowfas account.
How can I track my order?
You can track the order status from the 'My Orders' section on your Wowfas account. Once our courier partner picks your order from the seller, you will get a tracking link via sms & email. You can track your order via that link.
How do I return something to you?
After successful product delivery, you will get the return option in your order dashboard for the return period. During the return period, you can easily place a return request if the product does not meet your expectations. For more details visit the ‘Returns and Cancellations’ page on our website.
Do you refund delivery charges if I return a product?
Yes, the total amount you spent on an order will be refunded to you. Your net total spend on a returned item will be zero.
