Deliver Omnichannel Customer Exp & Deep Engagement

Use Easyrewardz insights led CRM Solutions & Shopster Retail Toolkit with Vinculum’s Vin eRetail to boost sales across channels

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CRM Suite - The industry-agnostic CRM platform

  • Enables seamless Omnichannel customer experience
  • Is powered by Easyrewardz Customer Data Platform
  • Loyalty Program toolkit, Campaign management, Analytics, Feedback engine, Ticket management system, rewards management
  • Empowers comprehensive customer engagement
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Easyrewardz CRM Suite Benefits

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Personalize Conversations

  Reach out to customers across channels with the right message at the right time on their preferred channel

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Tailor made offers

Drive repeats and facilitate up-selling by rewarding customers with personalized offers based on their purchase behavior and preferences

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Actionable AI-Powered Insights

Power customer engagements with efficient segmentation of data. Predict purchase behavior and plan campaigns effectively

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Deeper Customer Engagement

PEngage with customers and convert them into brand advocates by rewarding them with points, coupons, GVs

Easyrewardz Shopster Suite Benefits

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Home Shopping via WhatsApp/ WebBot

Send product catalogues, customized recommendations and follow-ups

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Drive Store Visit & Schedule Appointments

Enable customers to locate nearby stores and schedule store staff assisted or self-serve appointments

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Accept Cashless Payments Online & Offline

Accept payment through Credit/Debit card, net banking, UPI & digital wallets; part-payments and e-GVs

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Send Customized Digital Receipts

Design and send customised digital receipts for all payments through SMS/WhatsApp

About Vinculum

Vinculum is a market leader in omnichannel retailing, working with brands and retailers to help them scale their revenues across multiple sales channels faster. This is undertaken through multiple solutions covering automated listing, order management, inventory management, fulfillment, product information management and category-wise insights.

  • Automated listing to global sales channels
  • Manage orders, inventory and fulfillment from one single system
  • Ready integration with frontends, marketplaces, financial systems and logistics players globally
  • Online-offline-online transformation for omnichannel experience