6X
Reimbursement Recovered
95%
Actual Leakage Recovered
1.25X
Increase in Average Order Value
The challenge and how Vinculum helped
Red Tape confronted challenges encompassing B2C order tracking complexities, marketplace rate card comprehension, error-prone fee auto-calculation, resolution of order item level conflicts, and comprehensive revenue and expense analysis.
The lack of clarity in the marketplace claim process posed a risk of potential revenue loss and operational inefficiencies. Vinculum's solutions provided a transformative remedy. Implementing order-level tracking, fee analysis, and waiver reconciliation, Vinculum streamlined processes. The Dispute Management Service automated claims, while customization features tailored agreements.
These solutions significantly enhanced operational efficiency, ensured precise financial tracking during sales, and minimized discrepancies, resulting in a substantial 6x increase reimbursement for Red Tape.
