Redtape - Icon 1


Reimbursement Recovered

Redtape - Icon 2


Actual Leakage Recovered


Increase in Average Order Value

The challenge and how Vinculum helped

Red Tape confronted challenges encompassing B2C order tracking complexities, marketplace rate card comprehension, error-prone fee auto-calculation, resolution of order item level conflicts, and comprehensive revenue and expense analysis.

The lack of clarity in the marketplace claim process posed a risk of potential revenue loss and operational inefficiencies. Vinculum's solutions provided a transformative remedy. Implementing order-level tracking, fee analysis, and waiver reconciliation, Vinculum streamlined processes. The Dispute Management Service automated claims, while customization features tailored agreements.

These solutions significantly enhanced operational efficiency, ensured precise financial tracking during sales, and minimized discrepancies, resulting in a substantial 6x increase reimbursement for Red Tape.


What’s in the case study?

  • Customer background and the challenges that the customer faced
  • Project deliverables explaining the solutions implemented by Vinculum
  • Business outcomes after successful implementation of the product
  • Results and functional benefits achieved by the customer