3X
Better Sales
100%
Time-saving
1000+
Orders Mapping
The challenge and how Vinculum helped
Duroflex was an established offline brand wanting to build an online presence in the eCommerce marketspace. Integration of both the channels escalated complexities in the day-to-day operations. As manual operations were getting difficult, they required a system to automate their billing and Order Management from multiple locations to ensure smooth operations. Some solutions provided by Vinculum are -
- Multi-location order allocation and fulfillment to support their offline to online flow
- A single dashboard to manage orders, print shipping labels, and generate manifests for orders
- Business intelligence reports to improve inventory planning and operational efficiency
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Vinculum gave us a complete 360-degree view of our business map from omnichannel management to various level integrations, all at a single place of solution. Payment Reco enabled us to know all the money leakages and reconciliation. The support that we got from Vinculum and for any query escalations the team has reverted in an hour though the revert time is within 24 hours.
Shrijit NairDuroflex , Senior Manager E-commerce, CRM, Omni
