6X Increment in Order Volume


Fulfillment Rate

Icon - Up to 30% increased window of sales-graph


Growth Rate

Icon - 100% Centralized View-inventory-v01


Real-time Visibility of Inventory

The challenge and how Vinculum helped

Although Bata began to expand its online retail presence in 2018, the company faced significant challenges with being able to rapidly accelerate, scale, and improve its e-commerce and digital experiences at the start of the pandemic. The problem was two-fold: a legacy technology stack made up of disparate systems that didn’t work well together, and a reliance on time-consuming and error-prone manual processes for marketing and fulfillment.

Realizing its aggressive growth plan relied heavily on a revamped marketing and fulfillment process, Bata began to evaluate experienced retail omnichannel vendors. While Bata looked at many companies with strong capabilities, Vinculum offered a winning combination of marketplace integration, order orchestration and fulfillment, and warehouse management capabilities in one solution to help Bata vastly improve its brand experience.


What’s in the case study?

  • Customer background and the challenges that the customer faced
  • Project deliverables explaining the solutions implemented by Vinculum
  • Business outcomes after successful implementation of the product
  • Results and functional benefits achieved by the customer

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